PRIVACY POLICY
RideTo Limited ("We") are committed to protecting and
respecting your privacy.
This privacy policy (together with our
terms of use and any documents referred to
in it and our cookie policy
sets out the basis on which any personal data we collect from
you, or that you provide to us, will be processed by us. Please
read the following carefully to understand our views and practices
regarding your personal data and how we will treat it. By
visiting our website, www.rideto.com (“
our/the site
”), you are accepting and consenting to the practices described
in this privacy policy.
For the purpose of the Data Protection Act 1998 (the
Act
), the data controller is RideTo Limited with registered offices at
Brighton, United Kingdom, BN1 1UQ.
Our nominated representative for the purpose of the Act is
James Beddows.
Information we may collect from you
We may collect and process the following data about you:
-
Information you give us.
You may give us information about you by filling in forms on
our site or by corresponding with us by phone, e-mail or otherwise.
This includes, for example, information you provide when you
register to use our site, subscribe to our services, log into the
secure facility on our site and when you report a problem with our
site. The information you give us may include your name,
address, e-mail address and phone number, credit card information,
personal description, date of birth, details regarding your drivers
licence and physical address.
-
Information we collect about you.
With regard to each of your visits to our site we may
automatically collect the following information:
-
technical information, including the Internet protocol (IP) address
used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform;
-
information about your visit, including the full Uniform Resource
Locators (URL) clickstream to, through and from our site (including
date and time); reports, information you viewed or searched for on
our site; page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling,
clicks, and mouse-overs), and methods used to browse away from the
page and any phone number used to call our customer service number.
-
Information we receive from other sources.
We may receive information about you if you use any of other
services we provide, which information and data may be shared
internally and combined with data collected on this site. We
also work closely with third parties (including, for example,
business partners, sub-contractors in technical, payment and
delivery services, analytics providers, search information
providers) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our
site. This helps us to provide you with a good experience when
you browse our site and also allows us to improve our site. For
detailed information on the cookies we use and the purposes for which
we use them, please see our cookie policy
Uses made of the information
We use information held about you in the following ways:
-
Information you give to us.
We will use this information:
-
to carry out our obligations arising from any contracts entered into
between you and us and to provide you with the information, products
and services that you request from us;
-
to provide you with information about other goods and services we
offer that are similar to those that you have already subscribed to
or enquired about;
-
to provide you, or permit selected third parties to provide you,
with information about goods or services we feel may be of interest
to you. If you are an existing customer, we will only contact
you by electronic means (e-mail or SMS) with information about goods
and services similar to those which were the subject of previous
services provided to you. If you are a new customer, and where we
permit selected third parties to use your data, we (or they) will
contact you by electronic means only if you have expressly consented
to this.
Whether an existing or new customers, if you
do not
want us to use your data in this way, or to pass your details on
to third parties for marketing purposes, please unsubscribe from our
services by either:
-
using the link provided in our electronic communications to you or
-
contacting us directly on email address hello@rideto.com or
registered address referred to above or
-
using the link situated on our website which may be located at:
www.rideto.com/faq/
-
to ensure that content from our site is presented in the most
effective manner for you and for your computer.
-
Information we collect about you.
We will use this information:
-
to administer our site and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and
survey purposes;
-
to improve our site to ensure that content is presented in the most
effective manner for you and for your computer;
-
to improve the products and services offered on our site and to all
users of our site;
-
to allow you to participate, where relevant, in interactive features
of our service, when you choose to do so
;
-
as part of our efforts to keep our site safe and secure;
-
to measure or understand the effectiveness of the advertising we
provide to you and others, and to deliver relevant advertising to
you;
-
to make suggestions and recommendations to you and other users of
our site about goods or services that may be of interest to you or
them.
-
Information we receive from other sources.
We may combine this information with information you give to us and
information we collect about you. We may us this information
and the combined information for the purposes set out above
(depending on the types of information we receive). If you do
not want us to use your data in this way, please:
-
using the link provided in our electronic communications to you or
-
contacting us directly on email address hello@rideto.com or
registered address referred to above or
Disclosure of your information
We may share your personal information with any member of our group,
including any subsidiaries or our holding company, as defined in
section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
-
Business partners, suppliers and sub-contractors for the performance
of any contract we enter into with them for purposes of providing
our services to you.
-
Analytics and search engine providers that assist us in the
improvement and optimisation of our site.
We may disclose your personal information to third parties:
-
in the event that we sell or buy any business or assets, in which
case we may disclose your personal data to the prospective seller or
buyer of such business or assets;
-
if we or substantially all of our assets are acquired by a third
party, in which case personal data held by us about its customers
will be one of the transferred assets;
-
if we are under a duty to disclose or share your personal data in
order to comply with any legal obligations including any legal
obligations under the Act, or in order to enforce or apply our
terms of use and other agreements; or to
protect our or your legitimate interests, rights, property, or
safety including the interests, rights and safety of our customers,
or others. This includes exchanging information with other companies
and organisations for the purposes of fraud protection and credit
risk reduction.
Where we store your personal data
The data that we collect from you may be transferred to, and stored
at, a destination outside the European Economic Area
("EEA"). It may also be processed by third parties operating
outside the EEA who work for and are contracted by us. Such
third parties may be engaged in, among other things, the processing of
your subscription to our site and services, the processing of your
payment details and the provision of support services. By
submitting your personal data, you agree to this transfer, storing or
processing. We will and do take all steps reasonably necessary to
ensure that your data is treated securely and in accordance with this
privacy policy and the Act.
All information you provide to us is stored on secure servers managed
by our third party suppliers. Where we have given you (or where you
have chosen) a password which enables you to access certain parts of
our site, you are responsible for keeping this password confidential.
We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the complete security of your data
transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised
access.
Your rights
You have the right to ask us not to process your personal data for
marketing purposes. We will usually inform you (before
collecting your data) if we intend to use your data for such purposes
or if we intend to disclose your information to any third party for
such purposes. You can exercise your right to prevent such
processing by:
- using the link provided in our electronic communications to you or
-
contacting us directly on email address hello@rideto.com or registered
address referred to above or
Our site may, from time to time, contain links to and from the
websites of our partner networks and affiliates. If you follow a link
to any of these websites, please note that these websites have their
own privacy policies and that we do not accept any responsibility or
liability for these policies. Please check these policies before you
submit any personal data to these websites.
Access to information
The Act gives you the right to access information held about you.
Your right of access can be exercised in accordance with the
Act. Any access request may be subject to a nominal fee to meet
our costs in providing you with details of the information we hold
about you.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to you by e-mail.
Please check back frequently to see any updates or changes to
our privacy policy.
This Privacy Policy was last updated in April 2017.
Contact
Questions, comments and requests regarding this privacy policy are
welcomed and should be sent to us at our registered office address
referred to above or via e-mail address hello@rideto.com
