How can we help?

OrderedDict([('slug', 'popular-questions'), ('name', 'Popular Questions'), ('icon', 'https://rideto-production.imgix.net/media/FAQCategories/popular-questions/popular-questions-b.png?auto=format%2Ccompress&fm=webp'), ('category', [OrderedDict([('title', 'What do I need to wear for my motorcycle training course?'), ('slug', 'what-do-i-need-to-wear-for-my-motorcycle-training-course'), ('content', 'Please be sure to double check your booking confirmation email regarding the specific clothing and kit requirements for the course and location you have booked.You may already have some suitable clothing at home, please review the below guide to clothing which is acceptable for training in. <img src="https://lh4.googleusercontent.com/UyyW0OH_NMm5lj71RdG_xAmRV3xZp-xpbtmhHWanAm8xeYtxFsZ0G-NWoUikDldk7RDj3kUOAShYfTVkjteBbmuD5_-N65YQts0KUFLFgPe9GSm2LOYeBYzqjR5C51xx0KDIFB4g"> If you don\'t have the required clothing or equipment, then check out the <a href="https://store.rideto.com/" target="_blank">RideTo Store</a> for great selection of new rider gear and clothing with fast home delivery. '), ('button_title', 'Shop Clothing'), ('button_url', 'https://store.rideto.com/'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T16:55:13.347460Z'), ('modified', '2023-04-25T09:49:07.433788+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'I failed to complete my CBT. What should I do now?'), ('slug', 'i-failed-my-cbt-what-should-i-do-now'), ('content', "If you have failed to complete the CBT course on the first day, the instructor will have explained the reasons why you did not complete the course and what areas you need to work on for next time. They will also advise you on how to book the next part of your training.If you did not complete the CBT course for any of the following reasons:<ul><li>Lack of understanding of the Highway Code</li><li>Turning up to training with either no or incorrect documentation</li><li>Turning up to training with incorrect clothing</li><li>If you turn up late / miss your training completely</li><li>Not understanding the English language</li><li>Failing the eye test</li></ul>Then unfortunately you have failed to meet the course requirements you agreed to upon booking. Your Peace of Mind policy will be invalid and you'll need to book another CBT course in full on our website. "), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:51:15.041033Z'), ('modified', '2022-11-10T09:36:06.911154Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', "I have a course booked but I don't have my licence. What should I do?"), ('slug', 'i-have-a-booked-course-coming-up-but-i-dont-have-my-licence-what-should-i-do'), ('content', 'When booking any motorcycle training course on our website, we require you to first ensure you have a valid licence on you.If you have unfortunately lost your licence and your training is booked in, please let us know immediately.To change or cancel your course we need at least 5 clear working days notice for CBT, ITM and gear conversion courses, and 12 clear working days for full licence courses. Working days are 9am to 6pm Monday to Friday, excluding bank holidays.We are unable to cancel or change course bookings with less than the stated notice.Please note, a £25 administration fee applies as per our terms and conditions for any booking amendments or cancellations.To change or cancel a booking, please contact us via the form below.'), ('button_title', 'Contact Us'), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:55:34.304342Z'), ('modified', '2024-05-16T11:08:15.275017+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_CONTACT')]), OrderedDict([('title', 'What does ‘OWN KIT REQUIRED’ mean?'), ('slug', 'what-does-own-kit-required-mean'), ('content', 'The instructor at this motorcycle training location requires all customers to bring their own motorcycle helmet, gloves and jacket, you are unable to hire any gear at this location.YOU MUST BRING YOUR OWN KIT INCLUDING:<ul><li>HELMET </li><li>MOTORCYCLE GLOVES</li><li>SUITABLE JACKET</li><li>THICK JEANS </li><li>STURDY BOOTS</li></ul>PLEASE NOTE IF YOU DO NOT ARRIVE WITH THE CORRECT KIT YOU WILL NOT BE ABLE TO TRAIN.'), ('button_title', 'CLICK HERE FOR SUITABLE CLOTHING GUIDE'), ('button_url', 'https://www.rideto.com/blog/what-to-wear-for-motorcycle-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-17T15:56:13.535407Z'), ('modified', '2022-11-10T09:33:46.684324Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'What time do I need to arrive for my CBT course?'), ('slug', 'what-time-do-i-need-to-arrive-for-my-cbt-course'), ('content', 'You MUST arrive 15 minutes before the start time shown.If you arrive late, you will not be allowed to take the course and you will not be eligible for a refund or to reschedule your course. Please check travel plans and leave plenty of time to arrive early.The start time for your CBT course and any other motorcycle training course booked with RideTo will be on your booking confirmation email and shown on your dashboard. Please check your junk folder if you have a confirmed booking and have not received this.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2023-04-25T09:54:21.181751+01:00'), ('modified', '2024-05-16T11:00:58.175459+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'How can I redeem my Gift Voucher'), ('slug', 'how-can-i-redeem-my-gift-voucher'), ('content', 'Lucky you, let\'s get rolling with your gift voucher!To redeem this against your RideTo store basket, all you need to do is enter the unique code on your voucher at the checkout, and the amount will be deducted from the total.To redeem your gift card on a training course, simply <a href="https://www.rideto.com/contact" rel="noopener noreferrer" target="_blank" style="color: var(--colorLink);">contact us</a> when you are ready to make a booking. We will help with this. If you need further assistance please talk to one of our live chat agents.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2022-09-27T15:04:42.742782+01:00'), ('modified', '2024-05-16T11:08:38.044910+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')])])])

OrderedDict([('slug', 'something-else'), ('name', 'Something Else'), ('icon', 'https://rideto-production.imgix.net/media/FAQCategories/something-else/something-else-8.png?auto=format%2Ccompress&fm=webp'), ('category', [])])

OrderedDict([('slug', 'booking-questions'), ('name', 'Booking Questions'), ('icon', 'https://rideto-production.imgix.net/media/FAQCategories/booking-questions/booking-questions-4.png?auto=format%2Ccompress&fm=webp'), ('category', [OrderedDict([('title', 'How do I book my CBT?'), ('slug', 'how-do-i-book-my-cbt'), ('content', 'Simply head to the CBT Course information page by clicking the below button, enter your postcode and you’ll then find a list of instructors to book your CBT course with.'), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T14:27:51.355657Z'), ('modified', '2024-05-16T11:00:15.522925+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', "I can't find my booking confirmation email"), ('slug', 'i-cant-find-my-booking-confirmation-email'), ('content', 'Please check your junk inbox if you have not received your booking confirmation. If you cannot find the email in your junk folder, please contact us immediately to request the email to be resent. '), ('button_title', 'Contact Us'), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T16:41:52.752357Z'), ('modified', '2024-05-16T10:58:57.453789+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_CONTACT')]), OrderedDict([('title', 'What will the instructor provide for my CBT?'), ('slug', 'what-is-provided-for-my-cbt'), ('content', 'Your CBT will include bike hire (including petrol and insurance), unless you are booking a CBT renewal and choose to use your own bike.You can check before you book what kit is provided at your chosen site, by looking at the icons under their location name. It is very important that you then check your confirmation email for a full list of everything you need to know specific to your chosen site.'), ('button_title', None), ('button_url', None), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2022-11-10T13:03:57.248130Z'), ('modified', '2024-05-15T15:20:06.285841+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'How do I change or cancel my booking?'), ('slug', 'how-do-i-change-or-cancel-my-booking-1'), ('content', 'We need at least 5 clear working days notice to cancel or change CBT, ITM and Gear Conversion courses, and 12 clear working days for Full Licence courses. Working days are 9am to 6pm Monday to Friday, excluding bank holidays.We are unable to cancel or change course bookings with less than the stated notice.Please note, a £25 administration fee applies as per our terms and conditions for any booking amendments or cancellations.If your booking is within this notice period, and you wish to make a change, contact us so that a member of the team can assist you.If your booking is within this notice period, and you want to cancel, just login to your dashboard (on the button below), where you can manage your booking.'), ('button_title', 'Manage Booking'), ('button_url', 'https://www.rideto.com/account/login'), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:26:12.035147Z'), ('modified', '2024-05-16T10:59:53.676692+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', '\u200bMy course has been cancelled. What should I do?'), ('slug', 'my-course-has-been-cancelled-what-should-i-do'), ('content', 'In extremely rare cases, courses can be cancelled due to poor weather conditions or other uncommon circumstances. We will inform you as soon as we can to ensure you’re given sufficient notice. And we will include details for rescheduling your booking.If you have been contacted directly by the instructor about a course change or cancellation, then please let us know on the form below.'), ('button_title', 'Contact Us'), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:34:31.521815Z'), ('modified', '2024-05-16T11:07:26.129697+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_CONTACT')]), OrderedDict([('title', 'What are the current COVID-19 restrictions?'), ('slug', 'what-are-the-current-covid-19-restrictions'), ('content', 'Due to Coronavirus we strongly recommend all riders to bring your own gear including; helmet, gloves, jacket and face masks. Some locations are NOT providing gear, this is clearly shown under "What\'s Included" when booking and full details can be found on your confirmation email.To find more information on Coronavirus please refer yourself to our blog.'), ('button_title', 'COVID-19 BLOG'), ('button_url', 'https://www.rideto.com/blog/coronavirus-motorcycling-update'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-24T08:33:23.473989Z'), ('modified', '2024-05-15T15:21:37.025543+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'I turned up late and couldn’t start my course. What shall I do?'), ('slug', 'i-turned-up-late-and-couldnt-start-my-course-what-shall-i-do'), ('content', 'Unfortunately, if you are late to your training for any reason at all, you will lose the fees paid, and will need to make another booking.The DVSA regulate all motorcycle training. They require all students to be present for every part of the course. Even if you are 2 minutes late to the start of the course, you will not be allowed to train.We therefore highly recommend all students arrive at least 15 minutes before the start time of your course, so that you are prepared and ready to begin.Please note that the Peace of Mind policy does not cover missing your course for any reason, including late arrival.'), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-15T14:57:14.427039Z'), ('modified', '2024-05-16T10:59:39.497819+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'I’d like to change the bike hire for my course, how do I do this?'), ('slug', 'id-like-to-change-the-bike-hire-for-my-course-how-do-i-do-this'), ('content', 'Get in touch with us so that we can look into your request to change the bike hire for your course. Please ensure you provide your booking details.We cannot guarantee bike changes for confirmed orders, as the number of manual and automatics are limited per course and allocated ahead of time.Please also note we need at least 5 clear working days to look into this request. Working days are 9am to 6pm Monday to Friday, excluding bank holidays'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-17T16:14:27.496854Z'), ('modified', '2024-05-16T10:59:25.886521+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_LIVE')]), OrderedDict([('title', 'What happens if I miss my training?'), ('slug', 'what-happens-if-i-miss-my-training'), ('content', "Unfortunately, if you miss your training course for any reason at all, you will lose your fees paid and will have to make another booking.Reasons for missing a course include arriving after the course start time, incorrect clothing, incorrect or no licence card, failing the eye sight test or lack of understanding of English or the Highway Code.It's therefore really important you read your booking confirmation email, to make sure you have everything you need to arrive on time and prepared to train.Please note that the Peace of Mind policy does not cover missing your course for any reason."), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T16:49:49.196609Z'), ('modified', '2024-05-16T10:59:57.534621+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'I’ve been sent alternative training dates, what do I do?'), ('slug', 'ive-been-sent-alternative-training-dates-what-do-i-do'), ('content', 'If you’ve been sent alternative training dates, this means your original requested date is now fully booked.Availability is constantly changing due to high demand, so the dates that have been sent to you are the earliest ones that the instructor now has. Please click on the link provided and respond as soon as you can, to secure the earliest slot.If none of the alternative dates work for you, please contact us, letting us know what day of the week you\'d like to train on, and we will request the earliest availability on that day for you.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T16:43:49.487889Z'), ('modified', '2024-05-16T11:00:03.010891+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_CONTACT')]), OrderedDict([('title', 'Where do I start with getting a full motorcycle licence?'), ('slug', 'where-do-i-start-with-getting-a-full-motorcycle-licence'), ('content', 'Firstly you must have the correct licence card: UK Driving, UK Provisional or EU licence with UK counterpart licence number.<ul><li>You can then book a CBT course via our website<a href="https://www.rideto.com/cbt-training" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);"> </a><a href="https://www.rideto.com/cbt-training" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">here</a></li><li>Following this, you would need to pass a<a href="https://t.sidekickopen75.com/s1t/c/5/f18dQhb0S7lM8dDMPbW2n0x6l2B9nMJN7t5X-FfhMynW4XXLC22BpCD0W56dTV4587llH102?t=https%3A%2F%2Fwww.gov.uk%2Fbook-theory-test&si=7000000001324255&pi=35349bd3-70ad-4e3f-a701-ec5546b51c8a" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);"> </a><a href="https://t.sidekickopen75.com/s1t/c/5/f18dQhb0S7lM8dDMPbW2n0x6l2B9nMJN7t5X-FfhMynW4XXLC22BpCD0W56dTV4587llH102?t=https%3A%2F%2Fwww.gov.uk%2Fbook-theory-test&si=7000000001324255&pi=35349bd3-70ad-4e3f-a701-ec5546b51c8a" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Motorcycle Theory Test</a></li><li>Once you have this, you can then book a Full Licence Course<a href="https://www.rideto.com/motorcycle-licence" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(0, 0, 0);"> </a><a href="https://www.rideto.com/motorcycle-licence" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">here</a></li></ul>Here are some helpful articles to help you on your way: <a href="https://t.sidekickopen75.com/s1t/c/5/f18dQhb0S7lM8dDMPbW2n0x6l2B9nMJN7t5X-FfhMynW4XXLC22BpCD0W56dTV4587llH102?t=https%3A%2F%2Fwww.rideto.com%2Fblog%2Fmotorcycle-theory-and-hazard-perception-tests&si=7000000001324255&pi=35349bd3-70ad-4e3f-a701-ec5546b51c8a" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Motorcycle Theory and Hazard Perception Tests</a>, <a href="https://t.sidekickopen75.com/s1t/c/5/f18dQhb0S7lM8dDMPbW2n0x6l2B9nMJN7t5X-FfhMynW4XXLC22BpCD0W56dTV4587llH102?t=https%3A%2F%2Fwww.rideto.com%2Fblog%2Ftaking-your-motorcycle-theory-test&si=7000000001324255&pi=35349bd3-70ad-4e3f-a701-ec5546b51c8a" rel="noopener noreferrer" target="_blank" style="background-color: transparent; color: rgb(17, 85, 204);">Taking your motorcycle theory test</a> '), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T14:34:53.293820Z'), ('modified', '2024-05-16T11:00:10.991613+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')])])])

OrderedDict([('slug', 'peace-of-mind'), ('name', 'Peace of Mind'), ('icon', 'https://rideto-production.imgix.net/media/FAQCategories/peace-of-mind/peace-of-mind-0.png?auto=format%2Ccompress&fm=webp'), ('category', [OrderedDict([('title', '\u200bWhat is the Peace of Mind Policy?'), ('slug', 'what-is-the-peace-of-mind-policy'), ('content', "Taking your CBT for the first time can be a nerve wracking experience which doesn't always go to plan, that's why we created the RideTo Peace of Mind policy. With the Peace of Mind Policy:<ul><li>RideTo pay for the second day of CBT training if you do not complete the course on day 1</li><li>It covers you for not completing the course if you fail due to issues such as balance, clutch control and steering</li><li>You can purchase it anytime before your CBT course starts</li></ul>The Peace of Mind Policy does not cover turning up late, with the wrong equipment or failing the eyesight or highway code requirements of booking. "), ('button_title', 'More Information'), ('button_url', 'https://www.rideto.com/blog/peace-of-mind-policy'), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:10:07.875136Z'), ('modified', '2022-11-10T10:35:40.097709Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'How can I claim my 2nd day of training?'), ('slug', 'how-can-i-claim-my-2nd-day-of-training'), ('content', "If you're told you need more training and have purchased the Peace of Mind Policy before your training started, drop us an email within 48 hours of your training day, notifying us you would like to claim a 2nd day under the Peace of Mind offer.We'll then contact the instructor for a written report of your training. Once we have this, assuming the report is in line with the terms of the policy we will then offer you some dates for your second day of training, you must then confirm the date of your second day’s training within 14 days of your claim being approved.Once your 2nd day is booked in, we'll email you the details and all you need to do is turn up ready to ride again."), ('button_title', 'Claim Peace of Mind'), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:13:27.804757Z'), ('modified', '2024-05-16T11:11:24.799999+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_CONTACT')]), OrderedDict([('title', '\u200bWhat is not covered by the Peace of Mind Policy?'), ('slug', 'what-is-not-covered-by-the-peace-of-mind-policy'), ('content', '<ul><li>Lack of understanding of the Highway Code</li><li>Turning up to training with either no or incorrect documentation</li><li>Turning up to training with incorrect clothing</li><li>If you decide to stop training at any point during the course</li><li>If you turn up late / miss your training completely</li><li>Not understanding the English language</li><li>Failing the eye test - you have to be able to read a license plate from 20.5 meters away, with or without glasses</li><li>Any claims made more than 48 hours after the course ends</li>You can view the full terms and conditions <a href="https://www.rideto.com/terms">here</a>.</ul>'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:14:39.492159Z'), ('modified', '2021-11-02T17:14:39.499490Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'How can I purchase the Peace of Mind policy'), ('slug', 'how-can-i-purchase-the-peace-of-mind-policy'), ('content', 'Taking your CBT for the first time can be a nerve-wracking experience that doesn\'t always go to plan, that\'s why we created the RideTo Peace of Mind policy. The Peace of Mind policy can be purchased any time before your CBT course starts.\r\nFor further details please click <a href="../../../../../blog/peace-of-mind-policy" target="_blank" rel="noopener noreferrer">here</a> to read our guide.'), ('button_title', 'BUY PEACE OF MIND'), ('button_url', 'https://store.rideto.com/products/peace-of-mind-policy?utm_source=website&utm_medium=direct&utm_campaign=POM-Shopify'), ('is_popular', False), ('is_featured', False), ('is_active', False), ('created', '2021-11-25T11:49:10.375803Z'), ('modified', '2024-07-25T16:33:29.969387+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'How can I purchase the Peace of Mind policy?'), ('slug', 'how-can-i-purchase-the-peace-of-mind-policy-1'), ('content', "If you have already booked your course, but would now like to add the Peace of Mind policy, not to worry!\r\nYou can add the Peace of Mind policy to your booking up to 24 hours before your course's start time by clicking the link below."), ('button_title', 'Add Peace of Mind'), ('button_url', 'https://store.rideto.com/products/peace-of-mind-policy?utm_source=website&utm_medium=direct&utm_campaign=POM-Shopify'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2022-11-10T10:49:45.080810Z'), ('modified', '2024-07-25T16:33:57.500983+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')])])])

OrderedDict([('slug', 'courses-licenses'), ('name', 'Courses & Licences'), ('icon', 'https://rideto-production.imgix.net/media/FAQCategories/courses-licenses/courses-and-licenses-6.png?auto=format%2Ccompress&fm=webp'), ('category', [OrderedDict([('title', '\u200bCan I ride on motorways after completing my CBT?'), ('slug', 'can-i-ride-on-motorways-after-completing-my-cbt'), ('content', 'Once you’ve passed your CBT you cannot ride on motorways.You can however ride on dual carriageways (A roads).To ride on motorways, you\'ll need to get your <a href="https://www.rideto.com/motorcycle-licence" target="_blank">full motorcycle licence</a>.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:04:14.662629Z'), ('modified', '2022-11-10T10:59:26.397235Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', '\u200bHow far in advance do I need to book my CBT?'), ('slug', 'how-far-in-advance-do-i-need-to-book-my-cbt'), ('content', 'CBT courses have a restricted number of places in each course. During the peak season which runs from May to October, we would recommend booking your CBT as far in advance as possible. During the peak season, courses will be booked up for at least 2 to 4 weeks in advance, especially in major cities such as London. Top tip; if you’re looking for earlier availability we would recommend trying a wider search, typically you’ll find earlier availability out of a city. '), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T16:58:32.619432Z'), ('modified', '2022-11-10T11:13:36.533342Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', '\u200bHow long is the CBT licence valid for?'), ('slug', 'how-long-is-the-cbt-licence-valid-for'), ('content', "A CBT licence allows you to ride up to a 125cc motorcycle or scooter on the road for 2 years. You must display L-Plates and cannot carry a pillion passenger or ride on motorways.After the 2 year period, your certificate will expire. If you wish to continue to ride on the road, you'll need to book and complete another CBT course. You'll then be able to ride for another 2 years."), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:01:20.006051Z'), ('modified', '2024-05-16T11:00:27.938294+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'Do I need to pass a theory test before taking my CBT?'), ('slug', 'do-i-need-to-pass-a-theory-test-before-taking-my-cbt'), ('content', 'You do not need to complete a theory test before taking your CBT, however, it is a legal requirement to understand the Highway Code when you apply for your provisional licence. This means on the day of your CBT, you must have a good understanding of the rules of the road and traffic signs. If the instructor believes you do not, your course will be terminated and result in you losing your fees.The Peace of Mind policy does not cover a lack of highway code knowledge. '), ('button_title', None), ('button_url', None), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T14:22:03.579007Z'), ('modified', '2022-11-10T12:30:52.287061Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'What documents do I need to bring to my CBT?'), ('slug', 'what-documents-do-i-need-to-bring-to-my-cbt'), ('content', 'You will need to bring either your UK Provisional or Driving Licence card. You must also be able to provide your National Insurance number.If you have an EU/EEA Licence, you will need to apply for UK provisional motorcycle entitlement with a<a href="https://www.gov.uk/government/publications/application-for-a-driving-licence-counterpart-for-non-gb-licence-holders-form-d9" rel="noopener noreferrer" target="_blank"> D9 form</a> or apply for a UK<a href="https://www.gov.uk/apply-first-provisional-driving-licence" rel="noopener noreferrer" target="_blank"> provisional licence</a>. If you have an international licence, you will need to apply for a UK Provisional licence. Please do not book your training until you have received the documentation from the DVLA, as delays are possible which may mean you will be unable to train.Please note that photographs or copies of licences will not be accepted.If you do not physically hold the correct licence card, you will be refused training on the day.'), ('button_title', None), ('button_url', None), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2022-11-10T12:26:40.662404Z'), ('modified', '2024-05-16T11:06:52.893411+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'Is the CBT a guaranteed pass?'), ('slug', 'is-the-cbt-a-guaranteed-pass'), ('content', 'During the CBT it is the instructor\'s job to ensure that by the end of the day you are at a safe standard to ride on the roads. A common question is "Can I fail my CBT?" The answer is technically no, as it is assessed training, not a test. However, if you fail to complete any part of the course, for your safety your training will be terminated and you will be asked to come back for further training at an additional cost.If you are concerned about not completing the CBT within 1 day, we offer the RideTo Peace of Mind Policy which will cover you for a second day of training for FREE if you need it.<a href="https://rideto.typeform.com/to/sNMB3Kg7" target="_blank">You can purchase the Peace of Mind Policy here</a>, anytime up to 24 hours before your training'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-02T17:07:31.918391Z'), ('modified', '2022-11-10T10:51:58.698907Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', '\u200bCan I complete training with an EU Licence?'), ('slug', 'can-i-complete-training-with-an-eu-licence'), ('content', 'All EU citizens in the United Kingdom who want to partake in any kind of course and or tests from the UK Department of Transport (e.g. CBT, theory, or practical tests for another category), will have to either: 1. Exchange your EU Licence for a UK Licence<a href="https://www.gov.uk/exchange-foreign-driving-licence">https://www.gov.uk/exchange-foreign-driving-licence</a>2. Apply for a UK Provisional Licence<a href="https://www.gov.uk/apply-first-provisional-driving-licence">https://www.gov.uk/apply-first-provisional-driving-licence</a> For more information click <a href="https://www.rideto.com/blog/a-beginners-guide-to-motorcycle-licences">here</a> to read our guide.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:32:11.757020Z'), ('modified', '2022-11-10T10:05:47.107092Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', '\u200bDo I need to display L Plates?'), ('slug', 'do-i-need-to-display-l-plates'), ('content', 'Yes, if you are riding with a CBT licence you must display L plates on the front and back of your bike at all times when on the road. The CBT is a learners certificate which lasts for 2 years. To remove L plates, you’ll need to pass your <a href="https://www.rideto.com/motorcycle-licence" target="_blank">full motorcycle licence.</a> '), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:37:37.083811Z'), ('modified', '2022-11-10T09:54:18.232205Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'Can I complete my CBT training on a manual if I have no previous experience?'), ('slug', 'can-i-complete-my-cbt-training-on-a-manual-if-i-have-no-previous-experience'), ('content', 'Yes! You can complete the CBT on a manual bike without experience.Although, do take into consideration that completing your CBT on a manual may be slightly more challenging, due to the key skills that you need, like clutch control and gear selection. If you don\'t have experience and you want to train on a manual bike, we would definitely recommend adding our <a href="https://www.rideto.com/contact#what-is-the-peace-of-mind-policy" rel="noopener noreferrer" target="_blank">Peace of Mind </a>policy to your booking. This will cover an additional days training, if you need a bit more time to get to grips with the gears or clutch control. It\'s definitely worth doing your <a href="https://www.rideto.com/cbt-training" rel="noopener noreferrer" target="_blank">CBT Training</a> on a manual motorcycle if you\'re planning on buying a manual motorcycle once you have completed. But, the choice is totally yours.'), ('button_title', None), ('button_url', None), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-17T15:28:46.296969Z'), ('modified', '2024-05-16T11:10:12.611610+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_NONE')]), OrderedDict([('title', 'If I complete my CBT on an automatic, can I ride a manual?'), ('slug', 'if-i-complete-my-cbt-on-an-automatic-can-i-ride-a-manual'), ('content', 'As it stands you are able to legally ride a manual motorcycle even if you completed your CBT training on an automatic. However, we would strongly recommend having some training on a manual bike before riding this out on the road. Our Gear Conversion course is a 2 hour bespoke lesson which you can take after you have completed your CBT. You\'ll spend this time learning the skills of controlling the clutch control and changing gears so you can ride a manual out on the road with confidence. '), ('button_title', 'Book Gear Conversion'), ('button_url', 'https://www.rideto.com/gear-conversion-course'), ('is_popular', True), ('is_featured', False), ('is_active', True), ('created', '2021-11-17T17:01:02.609417Z'), ('modified', '2022-11-10T09:06:41.588056Z'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')]), OrderedDict([('title', 'My CBT has expired. What should I do?'), ('slug', 'my-cbt-has-expired-what-should-i-do'), ('content', 'A CBT certificate is valid for 2 years. Therefore, 2 years from the date you complete your CBT, your certificate will expire and you will no longer be allowed to ride on the road.If you wish to continue to ride on the road, you\'ll need to book a CBT Renewal Course. You can do this online <a href="https://www.rideto.com/cbt-training-renewal" rel="noopener noreferrer" target="_blank">here</a>. Please note that your CBT certificate still needs to be in date when you take this course.'), ('button_title', 'Book CBT'), ('button_url', 'https://www.rideto.com/cbt-training'), ('is_popular', False), ('is_featured', False), ('is_active', True), ('created', '2021-11-03T11:44:37.948311Z'), ('modified', '2024-05-16T11:10:28.664532+01:00'), ('start_live_chat', '09:00:00'), ('end_live_chat', '17:30:00'), ('is_live_chat_available', True), ('contact_button_type', 'BUTTON_URL')])])])

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