Access Rider Training

5

Excellent CBT day with John. Relaxed but busy. Great instruction and patience. Clair gave good advice and encouragement. Will carry on to get full license hopefully 👍

5

The whole team are absolute legends. They got me through my bike test having never ridden a large bike but did do my cbt about 20 odd years ago so I would say I was an absolute novice. Thank you very much for your patience and perfect patient manner with me. If you want to do your bike test or cbt this is the team for you

5

Amazing place to do your CBT the staff are friendly and make you feel at ease, my instructor matt was brilliant, always having a laugh but does let know when you've messed up, I had the best day and I passed 😊

5

Top team, relaxed confident trainers, highly recommended. Passed mod1&2 first time with their tuition. +++

5

Can not thank you all enough for the support and skills you've gave me, from the CBT, Mod 1 and Mod 2!! You've been great!! THEY ACCOMIDATE LITTLE LEGS!!!

5

Had a great day yesterday doing my CBT here. Such a friendly and relaxed atmosphere with plenty of laughs. Will definitely come back soon for my mod 1 & 2 training. Edit: So adding to this, I’ve now been through and completed my full bike license with these guys and I couldn’t recommend them enough. Great group of people!

1

If I could give zero stars I would. I wouldn’t risk paying this money hungry company incase something unavoidable happens to you, and you’re unable to attend on the day. They want full payment up front so you better pray everything goes in your favour or they’ll quite happily profit from your unfortunate circumstances. Let’s for one second imagine you become ill at the last minute, break your leg, have a family emergency or loose your licence at a petrol station on the way over like my 18 yr old lad did, it’s tough luck to you. They will quite happily take your money and profit from your unfortunate circumstances with no offer of rescheduling. I’m not for one second asking for a full reimbursement, however would it be too much to ask to be able to reschedule with a small fee added to the balance? You stated you needed to take the full £180 to pay your instructors, but I’m pretty sure you don’t pay your instructors £180, so where’s the rest of the money gone? Could that not have been put towards rescheduling? Did you have to be so greedy and take the full amount? No one picked up the phone until after 9am, which is after his CBT appointment time. The ride was over 1hr away and he was stuck not knowing what to do. On the phone the lady was very rude, unsympathetic and couldn’t care less of our circumstances, but then again why would she, they have our money, why would they care 🙄 When questioned why they couldn’t just keep the deposit instead of taking the full amount, Claire told us we had been offered a “small discount” which is untrue. She then covered her back by saying she “assumed we had been offered this” because I thought the CBT was £150 when it turned out we’d actually paid £180 in total. I was told it states in their terms and conditions that full payment is due 7 days prior, so I guess they can ignore all moral compass and justify their greediness leaving no room for leniency for these types of unforeseen circumstances. I mean, “they’re a business after all and not a charity” from what I was “kindly” told. No need for any decency about them then….It’s not like anyone would expect a protocol for such events now would we, only reputable trustworthy businesses are capable of such things I guess. I’m here thinking the instructors could have been paid, my son could have been rescheduled, they would have gotten the full amount if not more if they would have charged him reasonably and rescheduled him, everyone’s a winner. Instead they’ve squandered the full amount and not provided a service, causing me to give an honest bad review and a future bad reputation. There’s “running a business” as you call it, then there’s ripping people off. Appalling behaviour. Safe to say we will not be buying another service from them in the future and will not be recommending them to anyone.

5

I had an amazing time today on my CBT the staff their was so friendly and people you could have a laugh with it was a very disclosed area to do the CBT really helping me understand as their was no distractions. The instructor Matt was super helpful and friendly always kept me engaged and was straight up if I messed up I couldn’t have asked for a better instructor the hours flew by when I was with him. I really recommend him for your CBT he will teach you so much and it won’t even feel like a test it just feels as if he’s your mate teaching you. Highly recommended place to do your CBT