suzanne shepherd
3
I usually can't rate pheonix motorcycle training enough! My husband has used them three times over the last 4 years. Both first and second time were fantastic. However the instructor he had this time was awful! Told him he wasn't allowed to wear jeans (despite saying in the email that jeans are a minimum) my husband wore his timberland style work boots. (As stated in the email) and he was told he shouldn't be wearing them! Now in the email it states no soft shoes or trainers. But the other lad on the cbt course wore trainers and nothing was said. My husband made his instructor aware he has adhd, like he has the other two times he's done his cbt (when required not because he failed) and they made adjustments and were patient with him, this instructor was the complete opposite! After telling him about his adhd the instructor informed him if he failed he wouldnt be able to drive his moped home, and would be stranded, which to any other person with adhd or understands adhd sent him in to panic mode. His cbt was booked at medway, and this instructor completely changed the plan and took them all the way up to Sidcup. only gave three stars because they as a company are usually fantastic! But this instructor has let them down. Only saving grace is he past his cbt so can still continue to go to work.
Paul Blair
5
Fantastic support from Nick at Phoenix, great tuition and advice, made my son feel at ease and helped him get through his CBT. These guys are more interested is ensuring that the riders are safe, and that they will be equipped with the best knowledge and advice to stay safe on the roads. Highly recommend them.
Danny Rawlinson
5
Chris my instructor (elm court ) was amazing very passionate about his job was always calm even when people kept making the same mistakes could not have asked for a Better instructor highly recommend him perfect service from start to finish
Em Gray
5
I was very nervous and had almost no experience, but Chris our instructor was a great teacher and his sense of humor made it a lot less scary. The shop let me sit in and use the facilities while I waited between the two hours of road riding. A tiring but rewarding day!
Marc Rowswell
5
Really happy with the training I received from Phoenix.
From CBT to full license.
Chris is a top instructor with great humour.
Managed to pass my mod 1 & 2 @ Gillingham with no rider errors.
Thank you everyone at Phoenix!
Gareth O'Connell
5
Done another CBT with Chris! [Always has a joke for you :) ]
Told him I used to have my full licence, helped me address any old habits, and assisted me in potentially getting my full back with speed!
Great day enjoyable and recommended to anyone looking to ride a motercycle.
John N
5
I completed my CBT with Chris White in Sep23. Chris is a calm, polite and professional instructor with a wealth of knowledge and motorbike experience. I was nervous throughout my CBT and Chris picked up on this and put me at ease with his training style, providing positive and encouraging feedback throughout the training, allowing everyone to carry out the CBT at their own pace. We had to abandon the last hour of our road experience / training due to very heavy / torrential rain and Chris arranged to come in extra early the next day, to take us back out before his next learners arrived on site for their CBT. I felt this was going above and beyond what was expected of him as he could have easily asked us to wait until there was a break in the rain and continue back out in what could have then been a dangerous environment, as many roads were flooded after the rain fall. I look forward to using Phoenix again in the near future and to aid me in obtaining my full motorbike license.
Kevin Hillier
5
Chris was my instructor for the day on the 25th August. He was absolutely amazing! He was so patient with us and informative (although, his jokes could do with some work, lol).
I went from being someone who had never even been on a motorbike before to completing my cbt in one day, and this is all thanks to Chris.
Thank you!
Liz Court
5
I had a great day with Phoenix on my CBT course. Chris is a very experienced and knowledgeable instructor and made the day very enjoyable.
Adebayo Oloyede
5
It was my first time taking the CBT course I was really impressed with the Detailed level of training provided.
A very big thank you to my Instructor (Chris).
stephen Bonaccorsi
5
Great and enjoyable training.
The instructors all experienced and professional, always felt safe.
They covered all the tricky test routes thoroughly.
Some last minute tips by Chris certainly helped me pass my MOD2.
.
Armin Wunsz
5
I've done most of my training at the Foots Cray. From CBT to MOD1, gone for this depot only because Erith test centre had no spaces available but it turned out its the same team of people!
I would like to thank Adam, Vincent, Harrison and Nick for being so professional, friendly and patient.
Phoenix crew is definitely a great team to learn from. I will recommend them far and wide!!
Tony Jones
5
Great company, great price.
Chris is a very good instructor. The last time I was on a bike was 30 years ago and Chris made me feel at ease. Had a great time and learned a lot and learned new skills to ride the motorcycle Thanks Chris look forward to seeing you again when I do my full bike test.
Jordan Malet
5
Phoenix offered a great service and helped me gain my licence. They offered simple guidance and a thorough training process to ensure that I was ready for my test. 5 stars.
Robin How
5
All good. Great, patient and knowledgeable trainer. Equipment supplied was great (except gloves which when wet leave their dye on your hands - mine look like I've been handling stolen cash and the ink bomb went off LOL)!.
But can't fault it really - great comms, good facilities, new bides to learn on.
Mr_Seagull 15
5
I done my CBT with Shane who was both very thorough and informative. He done a fantastic job on teaching myself and the others who attended the rules of the road and other guidelines, making us safer on the road. I'm really happy with Shane and with Phoenix, I will also hopefully book my big boy test with them once I'm ready!
Bartosz Szpunt
5
I had a brilliant experience with my CBT last year with Harrison, who was great. Then I had my DAC this year and had two very good instructors - Keith and Chris. Both dedicated and knowledgable.
There is a very good admin team behind the scenes - Steph and Lisa, Who were very responsive and flexible when it came to making training/tests arrangements.
A very good and well organized company, learner centred, with respect to inexperienced riders. I had a short experience before with another local firm, and Phoenix is an ocean above them.
Recommended!!
Zed Barker-Flower
5
Brilliant trainers, facilities and customer service. Felt really welcomed going into my first training sessions and all following sessions were spot on with lots of helpful information packed in. Passed Mod 1 and Mod 2 first time with no troubles, 10/10 would recommend!
Maria Wakeford
5
As an ‘older’ female learner my mid life crisis was supported by Phoenix. I struggled with Mod 1 and actually was not successful until my 6th attempt but this was not to do with the school it was my nerves. However Mod 2 was fab. I had one to one training and passed first time. My son also used Phoenix and he passed first time on both tests. The instructors are great and I have seen most of them in my area! 😂 the head office are supportive and super friendly. They try everything to help you pass! If your mid life crisis is looming…..learn to ride a motorcycle with Phoenix! You won’t regret it.
Debbie Reeve
5
I’ve thoroughly enjoyed my training days with Phoenix. They improved my confidence on the bigger bike and taught me well to pass my mod 1 & 2.
All trainers are great fun, knowledgeable and make you feel at ease, whilst keeping their serious head on. I did a lot of my training with Chris (special thanks to him), also with Sam, Nick and Darren. Thanks guys. Maybe one day I’ll do my advanced training. Debbie
Andre Genas
5
I completed my CBT with Phoenix in June 2021. The training was excellent. The instructor, Harrison, gave a high level of attention to detail, including making sure I was riding safely and able to improve on my skills at each stage of the course. I would certainly recommend this training school.
Jessica Norman
5
Had my CBT yesterday with Chris and I’m not going to lie I started out very nervously.
His relaxed manor and funny (terrible 😂) jokes really made me feel at ease.
His instruction so clear and comprehensive it made the day much easier and very enjoyable by the end to give me the confidence to get on the road and pass!
Thanks Chris and Phoenix Cycle Training it was a great day!
Mike Townson
5
First class motorcycle training. I had never ridden a bike before but passed everything (CBT, mod1 & mod2) first time after just a couple of days training with Phoenix.
What the instructors did particularly well was that they don’t verbally over-teach - you get loads of time on the bike to feel your way through it and when appropriate, we’d stop and talk through some of the mistakes and key things to work on. Then go again.
Really cannot speak highly enough of this training. Everything else worked well too - good administration, good communication (email & text). Highly recommended.
Allen Olatuja
5
Wow , thank you H for CBT training. It was the best. Looking forward to the rest of my training
G A
5
Got on well with the staff, very friendly, quick to respond to emails and very helpful on tips etc... Good group of people. I passed my mod 2 with Steve so big shout to the man who took me out while waiting for others to pass their test, it helped settle nerves and allowed me to get to know the area for the test while I also got use to the bike
Bikes are good and modern too, tempted to get the cb650f after riding it, smooth bike that handles lightly. Thanks guys
Abc def
5
Done my CBT yesterday. Great training by Phoenix team. Adam and Harrison were brilliant. Harrison put me at ease in the morning. He spoke to us about the importance of the right clothing, protection gear and bike checks. Also gave us lot of tips and helpful information about where to buy different gears from.
At the site Adam gave us clear instructions and demonstrated manoeuvres. He was friendly, very patient and gave me feedback through out the day. I will be going back there for my full license soon. If you are looking for a quality, professional training in a relaxed and comfortable environment, dont go anywhere else. Phoenix is the right place. Highly recommended.
Dan Stark
5
Fantastic guys, all the best. Haven’t passed my test yet but I will next time.
Emily RT
5
I did my CBT here last Sunday with a new instructor, Harry. The training was really extensive and complete and the entire day was really enjoyable. Harry gave constructive, clear feedback every step of the way and made sure we all felt confident and comfortable on the bikes. He was also very considerate of the money we had spent on the training and made sure the one student who was not confident enough to do the on road part still got the most out of the day. When given our CBT certificates we were given feedback on areas we can continue working on while riding.
Other instructors came through the training room during the theory modules and were very friendly, offering further advice where they could.
I booked my CBT with Phoenix through a recommendation from a family member who took their CBT in February this year and I would absolutely recommend this training school.
Sharokis
5
Big thank you to Mark and Nick!! Really helpful!!
Would recommend Phoenix Motorcycle training.
I did my CBT all the way to MOD 2
Equipment is good and well maintained machinery.
Well organised motorcycle training school!
Thank you to the team at Phoenix
Luke Mccarten
5
Had a fantastic instructor known as lil sam today, great guy, great energy, knows how to lead and instruct, very informative and constructive, passed ny cbt today because of his excellent training.
Highly recommend this guy! Very highly recommend!
Pete Hoffman
5
Mark was a top instructor. Great balance of theory and practical. I started with no experience and pretty wabbly. By the end of the day I was steady and confident, but I also knew I needed to come back and see him again to learn more to improve more.
paul field
5
These guus are great, got me From a cyclist to a full motorbike licence in 8 months
Many thanks Greg and the team at Phoenix who trained and helped me pass my CBT and DAS.
The training was very good with lots of positive feedback, laughs and even 1-2-1 training which helped me understand what I need to do to improve with practice which i incorporate in my riding.
I Would very much like to do my next course (advanced) with them as i have been to other schools and trainers were not as professional and welcoming as the guys at Phoenix
Big thanks Paul
Liam Toop
5
Did my CBT with Mark, received and very good service and marks a really friendly guy who will take time to make sure you understand what's happening. Thanks phoenix
R H
5
Really can't say thank you enough to Phoenix. They really accommodated my needs and I passed my tests first time :D
Russell Hammond
5
Top quality instruction from Greg and Chris at Phoenix Motorcycle training. Pass first time for Mod 1 and Mod 2 following two and a half days of intensive training. I have to say though, if it wasn't for Chris going the extra mile and giving up his own time to provide additional mod 2 practice on the morning of the test, I may well not have got that all important pass. Would highly recommend the Phoenix Training team - a quality group of people committed to their craft.
Sam Wood
5
Absolutely brilliant! Greg was my trainer from CBT through to Mod2 and he was amazing! Great training techniques and a manages to make learning fun. It was like being taught by a mate. 100% recommend these guys for anyone looking at getting on 2 wheels. Great packages and prices available.
Sam Wood
5
Absolutely brilliant! Greg was my trainer from CBT through to Mod2 and he was amazing! Great training techniques and a manages to make learning fun. It was like being taught by a mate. 100% recommend these guys for anyone looking at getting on 2 wheels. Great packages and prices available.
Shane Suckling
5
had my cbt renewal today and i can honestly say was the best training i had chris explained everything perfectly and clear to understand made me feel morw confident in myself on the road and was great fun will recommend to anyone looking to do theyre cbt or even big boy toys training i shall be saving and going back to phoenix :)
Thermite_ VSHY
5
Great place to do a CBT, they tell you in detail where you go wrong and how not to do it again and stuff like that. Really enjoyed the whole i learned alot i would really recommend !!!
Gaetan Toniazzo
5
Amazing team, from office to instructors, all of them have been really helpful and patient.
I would highly recommend Phoenix to anyone and especially if you're a newbie into the bike world. Special thanks to Chris, Greg, Nick and Darren, they were all very patient and helped get my licence on first try.
Liz Blackmore
5
What can I say?! This company have been absolutely brilliant! Its taken me 5 long years to get through my bike test (2 x cbts, 3 mod 1's and 1 x mod 2!) My wonderful trainer (Greg) has the patience of a saint! All staff have been very helpful, encouraging and always there at the end of a phone. I cant recommend them enough. Highly recommended company
nick cliff
5
Excellent training ! Over the two days my trainer was friendly easy to work with and left no stone unturned ! I'd recommend Phoenix to anyone who is serious about wanting to learn to ride to be capable to pass at a high standard .
Thanks to Phoenix bike training especially thanks to Chris!
Ride on guys ride on !
Tracey Buckland
5
I did my CBT yesterday, something have longed to do for many years. This is one off of my bucket list!
The complete experience with Phoenix has been FANTASTIC! I really recommend them as a company, from customer service on the phone through to the bonkers Greg that was our instructor for the day. He is hugely fun with a great rapport with the learners yet calming & confidence building throughout. An absolutely brilliant experience.
MOT Freelancer
5
Can't thank the staff and my instructor Chris enough in helping me get my bike licence
Hackney Hack
5
Many thanks to the team at Phoenix for getting me through my Mod 1
and Mod 2 on the 1st attempt.
Ben Davison
5
Thank you for the fantastic training , Keith was great at explaining and demonstrating all manovers required
Julie Davenport
5
A huge thank you first to Marc and Ben and secondly to David and Dan. You were all very encouraging to me, and i appreciated the one-2-one help when i needed it. Would highly recommend Phoenix. My advise to any one would be, firstly if you have never ridden a bike before, take your test on a auto to give you the experience of riding. Secondly, when the instructor says turn your head to the way your going, he isnt joking. This is so important.
Thanks again boys
Steve L
5
First class motorbike training from Phoenix - I can't recommend highly enough. 5 star! Their instructors are professional, know their stuff inside out and also genuinely care about giving you exactly the right training that is right for you. I just passed Mod 2 and have my full A license - fully credit to Phoenix for giving me precisely the training, advice and support I needed. Don't get your bike training anywhere else!