Steve was really good and helpful to and explained everything really well what we was doing all day I would really recommend them to anyone
The training venue location (Addington) was ideal for me, easy to get to and plenty of free parking.
The course (CBT) was very comprehensive and made very enjoyable by our excellent instructor (Ken)
The only minor issue was the very basic welfare facilities on site.
To sum up my day, great course and enjoyable !
Excellent CBT Motorbike Training!
Renewing my CBT Refresher
I had an incredibly enjoyable experience with Marc as my CBT Motorcycle instructor. He ensured that all tasks were performed safely and accurately, all while displaying a wonderful set of traits and a Awsome personality with good humour that put all the students at ease . I'd like to express my heartfelt gratitude to Marc for his great training and tips and sharing of his real world experience with motorcycles and Marc's assistance in obtaining my CBT Refresher certificate once more. Thanks for an awesome day and the rides were also well though out and made me feel ready to handle all roads .
Big massive thanks to Marc and Phenix.
I'm now going to book the Big Bike Taster😎🙏
I had an amazing time doing my CBT the instructor Mark was extremely patient with myself and the other riders. Only down side were the dad jokes but a couple were funny so I’ll let it pass ! 😂
Really good experience there. Was part of a group of 3 being led by an instructor named Marc.
I had never touched bike before the course and struggled a fair bit getting the flow of juggling the clutch, rear brake and the revs when turning.
Marc was incredibly patient and really helpful. At no point did I feel like he was losing his temper with me.
He got me through the CBT and I very much doubt I would have managed it with anyone else.
Completed a CBT course with Phoenix. Can’t recommend them enough, instructor was excellent and gave a lot of valuable advice not just about riding but the safety and equipment needed to be safe and happy on the road.
I recommended this motorcycle training school for my partner, after i past with them years ago and it was disappointing to see how much they have changed. I see one guy was allowed to do the cbt without his provisional licence and i also saw two of the people were allowed to smoke when ever they felt like it and as well as causing distraction to the class continuously. At one point one of the guys started up his scooter when the trainer was still talking about what was the next steps were, which then affected my partner massively as she missed what the steps were and didn't feel confident to say she didn't hear properly. I saw a lot of time wasting from one of the guys also always leaving his helmet and gloves here there and everywhere when this time could have been used for 5 mins more pad work. In the end, my partner was told that she needed to do the continuation cbt. She is very devastated and puts this down to the distractions of the day as well as one of the guys constantly making snide and rude remarks to her during the day which knocked her confidence. She then got an email saying £110 for this continuous cbt yet previously was told £90. I will not be sending her back to the same centre, maybe another site. It is a shame as she can ride but needs help with the manoeuvres etc in order to pass appropriately and also do her DAS.
It was amazing experience to pass the CBT and i would like to thanks Marc he was so so good im every thing weather its training teaching or riding he was very helpfull thanks
Thanks Mark, everything was perfect, Im glad to had done my CBT here
Professional, friendly and very knowledgeable. well prepared to pass your test, highly recommend and will be going back for further advanced training
As a complete ‘newbie’ and having never ridden a motorcycle before, by the end of completing my CBT course(Addington)I felt confident and safe. Our mentors for the day were Jose and Charlie, who immediately made the group feel welcome and came across extremely professional, without being condescending. Facilities were excellent and all equipment that was provided was clean and plenty of sizes to try. Thoroughly recommend using Phoenix and really big thanks to Jose and Charlie for their patience and making it a thoroughly enjoyable day.
Very friendly and knowledgeable instructors. Excellent training centres with a nice selection of bikes. The instructors made the whole journey from doing my CBT to getting my A license enjoyable and without any worry. Would definitely recommend. Cheers
Did my CBT with Sam, excellent teacher and very patient with me being slow and unable to remember to turn off my turn signal. Looking forward to potentially doing my full license here!
The instructors are incredibly patient to teach and very professional. I have already recommended Phoenix Cbt to many people I know.
I just have to thank 👏🏻👏🏻👏🏻🏍🏁
Just taken my cbt had Sam as instructor great communication very professional good quality machines and kit all to a good great standard
I learnt to ride a motorcycle here a few years ago and had a horrific experience. One instructor I had spent the entire day yelling at me. When I tried to broach the subject with the manager he cut me off and told me all his instructors were fantastic. I passed after failing twice but the experience has put me off riding for life.
Very professional, very patient and kind instructors who give great advice and makes for a very pleasant day on the bikes! Did my CBT here and can highly recommend it, will definitely be back for the bigger test :)
Marc is an absolute star - knowledgeable, friendly, funny, he really put my 16 year old son at ease and helped him through his CBT. I'd highly recommend Phoenix, and Marc.
Really professional, good quality of bikes and kit. Mark was the unfortunate soul who had to teach me figure of 8's and was very patient and considerate and calm. If you're looking at learning how to ride, or preparing for your big bike test, or even doing a CBT, I would really recommend these guys. Thank you!
Excellent experience here completing a CBT. Mark was the instructor on the day, any and all questions answered and thorough explanations where they were needed. The only thing I would say is to book with them directly. I booked through a third party who somehow messed up my phone number. This led to not receiving a message to inform me that training had been pushed back to 10:30 when I'd be told to turn up for 08:00. But I rang the office, Lisa answered, all figured out and problem solved with no fuss!
Excellent school with superb instructors. Highly recommended. I also need to give qudos to the admin team who are also very very helpful. They will do anything they can to help.
Big thank you to Mark and Nick!! Really helpful!!
Would recommend Phoenix Motorcycle training.
I did my CBT all the way to MOD 2
Equipment is good and well maintained machinery.
Thank you to the team at Phoenix
Absolutely brilliant training from these guys, I consider myself to be quite a nervous learner but my tutors were patient, knowledgable and friendly so I flew through the tests well beyond my expectations.
Can't recommend enough!
Great instructors, polite and very knowledgeable definitely recommend to anyone looking to get on a motorbike !
donovan hugh Stennett
Dan was patient and put us at ease, clear instructions, an exceptional Instructor, best place to do your cbt hands down to the rest
What an amazing experience I had with Marc such a lovely guy knows his stuff,
I would definitely recommend this place for your bike test
Thank you Marc
Did my CBT renewal hear and it's been a very thorough experience even though I have done this a few times now.
Marc been a great instructor.
Phoenix motorcycle training have left me speechless with their great service and friendly staff. From Helen on the phones to all the instructors that took me from CBT to mod1 and mod2. Simply brilliant.
Many Thanks to the phoenix guys,
They were very helpful, the instructors are very knowledge and quiet understanding also very patient i would most certainly recomend anyone wanting to get on a motorbike to give pheonix a call. from the guys in the office to the instructors they are all very supportive and helpful. Many thanks giys from the Mr Happy aka always singing and dancing Craig S.
Whole experience with phoenix was great everyone from the office to instructors are proffesional and friendly. Renewed my cbt and then did the fastrack A2 license passing first time. Many thanks to Sam and Roy both great instructors and really help you to be confident and ready for the test, coudnt recommend the place enough.
I concur to what others have said. I seen with my own eyes how those who are non-whites are treated. They will intentially fail you whilst they pass those who are white. I have reported them to the CBT Complaints team.
If you are white they will pass you if you are not they will give you a very hard time. They are a bunch of charlatans. They took my money upfront. All the white learners they treat with kid gloves and others they since they already taken money they don't care. They are disgusting.
Phoenix were great, had Marc and Dan and they were absolutely fantastic. They made me feel so at ease and comfortable and helped me pass my CBT. Would recommend these guys to anyone. Also want to thank Helen on the phone line who was there every step of the way and took the time to also make me feel more comfortable. Thank you everyone and happy riding!
Great team, very patient and supportive. All my queries were answered promptly. I would like to thank Stephen for taking me through the training. Highly recommended.
100% Recommended Trainers are absolutely professional and calm they do not stress you during training best place to get train for motorcyclists they have good machines very good management starts from first call till the end I got my Licence in one day passed both module got trained on heavy machine only in 3 days. Thank you Phoenix
Excellent Motorcycle Training! Fun and informative, I would highly recommend Phoenix for your CBT or DAS course
Like to start of by saying thank you for helping me pass first time on mod 1 and mod 2 very please thank you to all the instructors they male you feel comfortable and confident in rideing bikes
Did my CBT, Mod 1 and Mod 2 training here. Staff were brilliant and the equipment was all well maintained. Would recommend these guys for sure.
This was my first time on any vehicle and found it quite a challenge to say the the least. However the instructors were brilliant. They stuck with me and made sure that I understood what they were teaching. The bikes appeared to be brand new and were a pleasure to ride. I didn’t pass this time (no fault of the instructors) but I will go for the continuation coarse. I could not reccomend Phoenix more and will come back for all my progression courses! A massive thank you to peter and Stuart, you do an amazing job!
Instructors very friendly! Don't let you give up
Excellent training for a CBT Marc and wynn were the 2 Instructors. Treated everyone fairly and respectfully. Both took the time on a cold January morning to make sure all 6 students were catered for effectively.
There was some clear differences in level of student ability but the instructors helped those that needed through.
1 fault that almost lost a star.... No coffee no milk and no loo roll to help stop my nose running as it was so cold 😂
Will return to complete my full license as soon a possible. Thanks guys
Second rate 'instructors', who look down on beginners. Especially if you are non-white. Rude, unhelpful who take pleasure in bullying others when they banked their money. Seen it with my own eyes - Wynne. ''Do as I say or you're out and 'forget about any refunds''. They're blind to the fact that it's the learners who pay their wage not the other way round. Don't waste your money and time with these muppets.
Pedro Henrique Ribeiro
I done my CBT on a very cold December day. I was extremely excited and I was not disappointed. Trainer was extremely experienced. The bikes were all mostly new. I was recommended to go to different CBT centre but came here purely down to the price and was not disappointed. In a few months I will be looking to do my full Bike licence and I will 100% consider the phoenix school. I wanted to write a review because its always nice for people who are just looking for as decent place to do their CBT
This place was amazing! I was very nervous but the instructor was incredibly friendly and helpful. When I made silly errors I was well advised and reassured. I could not recommend this place more! If I went in to do further tests I would definitely go here!
I was very happy with the trainers but l was not happy at all with the management. They don't understand about equal opportunities so they let me down on that l had to go second time and £80 more which was not supposed to. They need push the service because they weren't very good with me...
Great instructors, I now feel confident to drive on the road. Thanks.
First class instructors, training, staff, bikes, equipment, facilities and instruction.
Very professional instructors who were very experienced, friendly, passionate, competent, patient and a pleasure to be in their company.
Special thanks to Peter, Steve, Keith, Craig, Dan, Stuart and Ben for all their help, advice and guidance.
Would recommend without reservation.
i'm profoundly deaf.......i got passed DAS my first time. Instructors and staff are very friendly and professional. Massive thank you to Peter, Vince and Peter.
I recently completed an intensive course (CBT, Mod1 and Mod2) with the Phoenix team. I can honestly say they are the most helpful, patient and supportive group of instructors. Each day was an absolute please, not only did I enjoy myself, but I learnt a wealth of knowledge and gained the confidence I needed to sail through the different tests. Nothing was ever a problem, they really do put you first (including allocating lowered bikes for people like me, that aren't blessed with proper sized legs). I will definitely recommend these guys to all of my friends and family.