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What is the Peace of Mind Policy?
James B · April 30, 2025
Taking your CBT for the first time can be a nerve wracking experience which doesn't always go to plan, that's why we created the RideTo Peace of Mind policy.
RideTo pay for your second day of training if you don't complete the course on day one.
Covers you if training is stopped due to balance, clutch control, steering or general riding ability.
Purchase any time before your CBT course starts.
Does not cover turning up late, incorrect clothing, or failing the eyesight or Highway Code requirements.
Are you a bit nervous of learning to ride in one day?
The CBT isn't a test, but your instructor may stop training at any point if they feel you're not yet safe enough to continue. Each of the five elements must be completed in order — if you're struggling with balance, clutch control or steering, the course will end and you'll need to come back for a second day.
Without the Peace of Mind Policy, that second day is at your own cost. With it, we cover it for you, saving you up to £200.
FAQ’s
When can I purchase it?
At the same time as booking your CBT, or any time before your training begins — including the night before if you're feeling nervous. Click here to purchase the policy.
Why would I need a second day of training?
Your instructor may decide you need more training if you haven't got to grips well enough with controlling the bike or performing the exercises to the required standard. Both of these reasons make you and other road users unsafe.
How do I book my second day of training?
If you're told you need more training and had purchased the Peace of Mind Policy before your training started, drop us an email at hello@rideto.com within 48 hours of your training day notifying us you would like to claim a 2nd day under the Peace of Mind offer.
We'll then contact the instructor for a written report of your training. Once we have this, assuming the report is in line with the terms of the policy we will then offer you some dates for your second day of training, you must then accept your date of choice within the next 14 days.
What is not covered by the Peace of Mind Policy?
- Lack of understanding of the Highway Code
- Turning up to training with either no or incorrect documentation
- Turning up to training with incorrect clothing
- If you decide to stop training at any point during the course
- If you turn up late / miss your training completely
- Not understanding the English language
- Failing the eye test - you have to be able to read a license plate from 20.5 meters away, with or without glasses
- Any claims made more than 48 hours after the course ends
You can view the full terms and conditions here.
Will I get a refund if I complete the first day's training?
No, the policy is non-refundable. If you complete on day one, that's a great outcome, and the £49.99 gave you the security of knowing you were covered if things didn't go to plan.
Does the Peace of Mind Policy offer a guaranteed pass?
No, it is not an insurance policy or guaranteed pass and we accept no liability for the training or training outcome booked through our website if you do not complete after a second day of training. Any further training after the second day will need to be paid for by yourself.
Can I add the Peace of Mind Policy to my DAS course booking?
No, the Peace of Mind Policy applies to CBT courses only.
Haven't booked your CBT yet? Find CBT training near you.
